What time?

Few weeks ago Conversation 1 Ms.A: going where? Me: (got caught off guard) hmm Barcelona End of conversation 1 Conversation 2 Ms.A…

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Chatting with a friend from overseasĀ and we were discussing about how I like living in Singapore. I gave him quite a few reasons. …

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Kindness (or a lack of)

On my flight to Manila today, I saw a family with a disabled daughter asking the flight attendant to move her to the front row of …

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Customer Service

Here is my 2 cents for 2 things to avoid saying when you work in customer service. “You must…” – while there might be some exceptions out there, it’s never a good thing to tell your customer using the word “must”. It sounds bossy and talking down to whom you supposed to treat as queens […]

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